A Shared Project My friend and I are each working in our own journal and sharing the results at our weekly lunch therapy (where we eat at the same restaurant and take up way too much time at the table but they know us so it’s okay.)
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Month: September 2011
Be nice to them. It really is that simple but it’s shocking how many businesses are negative or even hostile to their customers without being aware of it. Today’s mini-makeover comes from the accounting world as an excerpt of tax return submission instructions from a letter sent to clients.